Support Worker (Non-medical)
Support Worker (Non-medical)
Support Worker (Non-medical)
The responsibilities for support workers include:
• First point of contact for service users in the clinic or health promotion setting
• Listening to the service users needs and identifying other needs they may have
• Completing data collection forms with the service user
• Engaging with the medical staff at the clinic to provide appropriate information to the service user
• Assisting service users with administrative procedures and advocating on their behalf to the mainstream NHS services
• Accompanying service users to their appointments, if needed
Qualities for volunteering as a support worker include:
• Good social and communication skills to make service users feel comfortable
• Non-judgmental behaviour or attitude towards service users and confidence in working with service users from diverse backgrounds.
• Previous experience in working with vulnerable people, such as migrants or homeless
• Confidence in working with interpreting services
• Fluency in English
• Confident telephone manner
The responsibilities for support workers include:
• First point of contact for service users in the clinic or health promotion setting
• Listening to the service users needs and identifying other needs they may have
• Completing data collection forms with the service user
• Engaging with the medical staff at the clinic to provide appropriate information to the service user
• Assisting service users with administrative procedures and advocating on their behalf to the mainstream NHS services
• Accompanying service users to their appointments, if needed
Qualities for volunteering as a support worker include:
• Good social and communication skills to make service users feel comfortable
• Non-judgmental behaviour or attitude towards service users and confidence in working with service users from diverse backgrounds.
• Previous experience in working with vulnerable people, such as migrants or homeless
• Confidence in working with interpreting services
• Fluency in English
• Confident telephone manner