| Clinic Doctor The responsibilities for the Clinic Doctor include: • Providing medical checks for service users in the clinic setting. • Provide information on appropriate services the service user should access • Completing medical forms for our clinic to abide by Healthcare Commission regulations. • Raise awareness amongst service users on the importance of maintaining their health. • Educate service users on maintaining good physical or mental health until they access mainstream services. • Prescribe appropriate medication for service users, if required. • Advocate on behalf of service users to fellow medical professionals in the NHS. Qualifications and qualities required to volunteer as a Clinic Doctor include: • Full registration with the General Medical Council to practice medicine in the UK • Completed two years Senior House Officer training or equivalent • Medical Indemnity Insurance Cover which includes working in Medecins du Monde’s clinic • Confident working with interpreting services • Non-judgmental behaviour or attitude towards our service users and confidence in working with service users from diverse backgrounds. • Fluency in English • Confident telephone manner |
| Health Promotion Nurse The responsibilities for the Health Promotion Nurse include: • Discuss medical concerns with service users while at locations other than the clinic • Provide information on appropriate services the service user should access • Raise awareness amongst service users on the importance of maintaining their health. • Educate service users on maintaining good physical or mental health until they access mainstream services. • Advocate on behalf of service users to fellow medical professionals in the NHS. • Work as a support worker within the clinic on non-health promotion days Qualifications and qualities required to volunteer as a Health Promotion Nurse include: • Full registration with the Nursing Medical Council to practice nursing in the UK • Completed two years post nursing training. • Medical Indemnity Insurance Cover which includes working in Medecins du Monde’s clinic • Confident working with interpreting services • Non-judgmental behaviour or attitude towards our service users and confidence in working with service users from diverse backgrounds. • Fluency in English • Confident telephone manner |
| Support Worker (Non-medical) The responsibilities for support workers include: • First point of contact for service users in the clinic or health promotion setting • Listening to the service users needs and identifying other needs they may have • Completing data collection forms with the service user • Engaging with the medical staff at the clinic to provide appropriate information to the service user • Assisting service users with administrative procedures and advocating on their behalf to the mainstream NHS services • Accompanying service users to their appointments, if needed Qualities for volunteering as a support worker include: • Good social and communication skills to make service users feel comfortable • Non-judgmental behaviour or attitude towards service users and confidence in working with service users from diverse backgrounds. • Previous experience in working with vulnerable people, such as migrants or homeless • Confidence in working with interpreting services • Fluency in English • Confident telephone manner |
| Interpreter The responsibilities for interpreters include: • Providing an efficient and clear interpreting service for support workers and service users • Willingness to do face-to-face interpretations, if needed • Willingness to accompany service users to access health services Qualities for volunteering as an interpreter include: • Some availability during clinic hours (via phone) • Clear communication skills • Fluency in English and other languages • Non judgemental attitude towards service users |