Ladi worked 5 months in the HR department. Her role involved assisting and supporting the HR department during the recruitment process of new volunteers for Project:London.

"I was impressed by DOW's work in the field and I knew that they had an office in London so I decided to apply for the post. It was great to be part of the team and to work with a charity that has great principles and values. I'd recommend everyone to volunteer with DOW UK, they do a fantastic job every day!"

Deji also works as a Case Support Worker at Project:London as part of his social work degree course:

"I advocate on service user's behalf to register with a GP. I also follow up with some of the service users that are really vulnerable and ensure they are doing well. By volunteering with DOW we are giving the most vulnerable people in the community a voice and empowering them to access health care."

Smaranda started her internship in November 2011 as Events & Challenges Assistant. She also works as Support Worker at Project:London to gain a deeper understanding of what the charity does so she can motivate and inspire all the people that want to make a difference by taking part in any of our challenges.

"The biggest satisfaction I have is when I meet a service user that needs help and I know they will get it thanks to us. It is great to be able to tell them that we will find them a GP and that they should not worry anymore."

"DOW UK acts to meet a real pressing need of vulnerable people who need medical care. Without us advocating for them, many would probably end up in an emergency room somewhere because they were refused basic healthcare. The system is flawed, but DOW UK exists to provide relief from that."

Joy is working as a Case Support Worker and first point of contact for service users who attend Project London clinic:

"I offer a calm, friendly and supportive environment for service users.  I help support vulnerable people needing access healthcare services by advocating on their behalf to get them register with a doctor. I also use my social work studies to explore whether they need access to other services as DOW UK has a wealth of links with many organisations.

Volunteering your time to support vulnerable people is very rewarding.  We meet and speak to some really vulnerable people on a daily basis, so just being able to talk or offer support can go a long way to giving them hope. Most people we see, do not understand the healthcare system, so we act as an advocate to stop any forms of discrimination they may be facing and we inform them on what their rights are."